VIVIDRAY.AI PLATFORM

One platform connecting

Start with AI customer service, then connect customer management and business operations so replies, follow-ups and daily workflows can work together on one platform.

3 core products on one enterprise AI platform

PRODUCTS

Core products

Maintainable workflows that bring AI into everyday operations.

AI Customer Service

AI Customer Service

Turn LINE, Facebook, Instagram and your website into responsive AI-assisted service channels.

LINE AI repliesFB MessengerInstagram DMRAG searchCompany knowledgeFAQ automation
Learn more
AI Customer Service & CRM Integration

AI Customer Service & CRM Integration

Manage customer history, appointments and follow-ups while building targeted customer campaigns.

Customer profilesPurchase historyAppointmentsSegmentsRepurchase remindersTargeted campaigns
Learn more
AI Assistant & ERP Integration

AI Assistant & ERP Integration

Connect purchasing, sales, inventory and product workflows with AI-assisted business operations.

PurchasingSalesInventoryProductsAI AgentSystem integration
Learn more

USE CASES

Built for teams improving service, customer relationships and operations

Choose the right starting point for your industry, then expand from customer service and appointments to repurchase workflows and ERP integration.

Aesthetic and medical clinics CRM

Appointment reminders, service packages and repurchase follow-ups

Fitness and yoga studios AI CUSTOMER SERVICE / CRM

Class bookings, membership expiry reminders and satisfaction surveys

Pet stores and pet brands AI CUSTOMER SERVICE / CRM

Product repurchase reminders, grooming bookings and customer tiers

Wellness and e-commerce brands AI CUSTOMER SERVICE / CRM

Repurchase reminders, targeted campaigns, conversation summaries and customer follow-up

Restaurants and cafés AI CUSTOMER SERVICE / CRM

Website Q&A, reservation reminders and campaign notifications

Dental and medical clinics CRM

Follow-up reminders, appointment management and waitlist notifications

Consumer brands AI CUSTOMER SERVICE / CRM / ERP

Omnichannel service, AI assistance and tailored integration

Manufacturing and wholesale ERP

ERP and inventory connectivity, B2B service and private deployment options

START WITH ONE WORKFLOW

Start with one important workflow and define the right AI rollout

Discuss your goals first, then choose the product, service plan or tailored platform that fits your operation.

Share the workflow you want to improve first, and we will identify a practical starting point.